COMPENSATION PACKAGES AND ACCESS BANK EMPLOYEES’ JOB PERFORMANCE IN AKWA IBOM STATE, NIGERIA
Keywords:
Banking Sector, Business Education, Compensation Packages, Job Performance.Abstract
This study investigated the influence of compensation packages on Access Bank employees’ job performance in Akwa Ibom State, Nigeria. Anchored on Herzberg’s Two-Factor and Vroom’s Expectancy theories. The descriptive research design was adopted. The population comprised 142 banking professionals, from which a sample of 105 was selected using a stratified random sampling technique. Data were collected via a validated “Compensation Packages and Employees’ Job Performance Questionnaire” (CPEJPQ), with Cronbach’s alpha reliability co-efficient value of 0.73. Results revealed that monetary compensation (e.g., Financial incentives and welfare) and non-financial compensation (e.g., recognition and career development) significantly influenced job performance; with non-monetary rewards showing a stronger impact on long-term commitment. The authors conclude that while financial stability prevents dissatisfaction, psychological motivators drive superior service delivery. It was recommended, among others, that Access Bank Managers should endeavor to prioritize merit-based promotion and recognition schemes.
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