TECHNOLOGICAL EQUIPMENT AND EFFECTIVE DELIVELY OF SECRETARIAL RESPONSIBILITIES: EVIDENCE FROM PUBLIC TERTIARY ISTITUTIONS IN EKITY STATE, NIGERIA
Keywords:
State-of-the-Art Technologies, Secretaries, Secretarial Responsibilities, Technological Equipment, Tertiary Institutions.Abstract
Secretarial responsibilities play important roles in the execution and delivery of administrative and managerial responsibilities in higher education institutions across the world. No matter how skillful and competent secretarial staff members are, the effective delivery of their administrative and managerial functions (that is, secretarial responsibilities) could largely depend on the effective utilization of technology equipment that are available at their disposal. Therefore, this study examined the relationship between the use of technological equipment and effective delivery of secretarial responsibilities in public tertiary institutions in Ekiti State, Nigeria. A correlational survey research design was adopted to achieve the central aim of the study. 171 professionally-trained secretaries in public tertiary institutions in Ekiti State were selected as participants for the study. IBM Statistical Package for Social Scientists (SPSS) was employed as the package for data analysis. Simple Linear Regression was the statistical tool employed for data analysis. The finding revealed that technological equipment significantly associated with effective secretarial responsibilities (r=0.529, p>0.005). The authors recommended, among others, that managers and administrators of tertiary institutions should endeavour to provide adequate and state-of-the-art technological gadgets for secretarial duties to be effective and efficient in tertiary institutions.
References
Akpomi, M., & Ordu, P. (2009). Modern office technology and the secretary's productivity in private business organisations. African Journal of Business Management, 3(8).
Amaewhule, W., &Appah, C. N. (2022). Utilization of information and communication technology for job delivery by business educators in tertiary institutions in Rivers State. International Journal of Innovative Information Systems & Technology Research, 7(2), 34-40.
Boahen, M. I. G., & Fran W. (2020). Professionalism and self-management. Journal of Social Work, 20(6), 859-861.
Eke, J. D. (2023). Information technology and entrepreneurship success in Bayelsa State, Nigeria: Small and medium enterprises (SMEs) perspective. Journal of Economics, Finance and Management Studies, 6(6).
France, S. (2015). The definitive personal assistant & secretarial handbook: A best practice guide for all secretaries, PAs, office managers and executive assistants. Kogan Page Publishers.
Gargaillo, F. (2020). Harmonium by Wallace Stevens, and: Minuties Préliminaires by Wallace Stevens. Wallace Stevens Journal, 44(2), 295-97.
Herbranson, W. T., Pluckebaum, H., Podsobinski, J., & Hartzell, Z. (2022). Don't let the pigeon chair the search committee: Pigeons (Columba Olivia) match humans’ (Homo sapiens) suboptimal approach to the secretary problem. Journal of Comparative Psychology, 136(1).
Jackson, D., Young, V., & Sander, A. (2022). Information and communication technologies and work-life balance: Practical recommendations for employers and individuals. In (Ed.) Interpersonal Relationships (Working Title).
Mark J. S., & Dee B. (nd). Work related commitment and job performance: It’s also the performance that counts, Journal of organizational behaviour, 19 (6), 621-634.
Mathieu J., & Zajac, D. A. (nd). Review and meta-analysis of the antecedents, correlates, and consequences of organizational commitment. Psychological Bulletin, 108, 171-194.
McNulty, T., & Stewart, A. (2014). Developing the governance space: A study of the role and potential of the company secretary in and around the board of directors. Organization Studies, 36(4), 513-535.
Nosakhare, E. (2023). Office technology management's influence on business education programs in Nigerian universities. Journal of Public Administration, Finance and Law, 27, 332-339.
Oyesode, S. A. (2014). Secretarial professional and its impact on Nigeria economy. Journal of Professional Secretaries and Office Administrators, 22(1), 16-31.
Ragu-Nathan, T. S., Tarafdar, M., & Ragu-Nathan, B. S. (2008). The consequences of techno stress for end users in organizations: Conceptual development and empirical validation. Information Systems Research, 19(4), 417–433.
Ufondu, C. C., Obi, O. C., & Chiedozie, C. F. (2023). Digital transformation of business education program in Nigerian universities for 21st-century skill acquisition. Journal Plus Education, 33, 288-300.
Upadhyay, R., Ladhe, Y. P., Rai, R. K., Bhatkar, C. B., & Upadhyay, R. (2015). Office management system of an educational institute: A case study on Shri Dadaji institute of technology & science, khandwa (MP). International Journal of Mechanical Engineering and Rebotics Research, 4(2), 72-85.
Waswa F., & Katana G. (nd). Academic staff perspectives on operating beyond industrial actions for sustainable quality assurance in Public Universities in Kenya. International Journal of Environment, 4(1), 45-58.
Yemisi, B., Olajumoke, A., & Gabriel, A. (2021). Influence of records management practices on administrative effectiveness in public secondary schools in Lagos state, Nigeria. International Journal of Development Strategies in Humanities, Management and Social Sciences, 11(1), 13-29.